Refund and
Replacement Policy.
1. Terms and Conditions
Please read our Terms and Conditions carefully before purchasing and downloading digital images. By downloading the digital images, you agree to be bound by the terms and conditions of this Agreement.
2. Refunds or replacement
Due to the nature of digital prints, we do not offer refunds or returns once the digital files have been downloaded. There is the opportunity to preview your Photo Pack prior to purchase and download.
However, if there is a technical issue with the downloaded files, the Customer must notify us within 7 days of purchase, providing details and supporting evidence. We reserve the right to rectify the error or defect. If any deficiency is approved and a refund is agreed to, the order will be cancelled and no longer accessible.
3. Contact Us
If you have any questions regarding your order - click on this link to send an enquiry to our Customer Services Team
4. Further Information
Further information can be found on these pages.