Refund and

Replacement Policy.

If you found what you have received is not what you ordered, or is defective in any way Marathon Photos Live is happy to replace the product.

1. Email

Email within 7 days of receiving your order and let us know what items are incorrect or defective.

2. Refunds or replacement

Refunds or replacement will not be made where products are supplied in the form shown in the preview on the website.

3. Digital photo orders, pre-orders and video clips

Digital photo orders, pre-orders and video clips will not be refunded unless the download is found to have a technical fault that is under the control of

Contact us

If you have any questions, or are unsure about the information above, we have these further pages that may help answer your questions.

If you have any concerns about information stored, please contact us via email at

How can we help?